Located at 505 Bankhead Hwy, Suite 523, Carrollton, GA 30117, Mattress by Appointment is changing the way West Georgia thinks about mattress shopping. With no flashy storefront or crowded sales floor, the store has quietly built a reputation over the past 2 1/2 years for offering a no-pressure, affordable, and personal buying experience. The owners at the heart of it all told us the idea came from a desire to fix what was broken in the mattress industry.
“We opened Mattress by Appointment because retail was broken, overpriced, overhyped, and full of gimmicks, we wanted to bring something real to West Georgia and East Alabama, factory-direct prices, one-on-one service, honest deals, and mattresses people can actually afford.”
Unlike traditional retailers, Mattress by Appointment never held a grand opening. Instead, it grew through word of mouth, one appointment at a time. And that’s exactly how they prefer it. The business operates on a by-appointment-only model that removes the stress and games often associated with mattress shopping.
“Our appointment-only model is a game changer,” the owners explain. “When you book with us, it’s just you and your sleep needs, that’s it. No sales pressure, no distractions, no mark-up games.”
During a typical appointment, customers are guided through a personalized process, from discussing sleep habits and preferences to testing out a curated lineup of mattresses. Once the right fit is found, Mattress by Appointment walks customers through simple delivery options and a flexible $1 down payment program. Most visits are quick and focused, with customers walking away confident in their purchase.
The store carries a variety of factory-fresh, American-made mattresses, including hybrids, memory foam, and traditional coil designs, all shipped directly from trusted manufacturers. Nothing comes from liquidation pallets or overstock bins.
“We don’t deal in returns or refurbished stuff, Everything is brand new and straight from the factory, that’s a big part of what separates us from the big box stores and online sellers.”
Another major difference is the pricing. By skipping the overhead of large showrooms, advertising budgets, and commission-based sales teams, Mattress by Appointment offers savings of 50 to 80 percent off retail, no waiting for holiday sales.
“Big box stores inflate prices just to offer fake discounts, we don’t do that, our prices are low every day because we keep our overhead down and pass the savings on.”
For the store, the mission is about more than mattresses. It’s about helping people rest better without getting taken for a ride.
“As we look back on the past 2 1/2 years, we’re so thankful to the Carroll County community for supporting us,” the team says. “It’s been an amazing journey, and we’re excited to keep helping folks sleep better for years to come.”
Whether you’re upgrading from a hand-me-down or shopping for your first home, Mattress by Appointment offers a refreshing alternative to the usual retail runaround, honest pricing, personal service, and a focus on what really matters, a good night’s sleep.
To learn more about MBA Carrollton click here.
