Two weeks ago, Karla Ramos-White opened a new business named Mail and Office that expresses its services into two words.
Mail and Office offers a variety of scanning, printing and copying, packaging, mailing and shipping, faxing, and key duplication services. In addition, notary, mailbox rentals, virtual mailboxes, gift wrapping, moving boxes, and home movie transfers to DVD are available.
“I came from the Dominican Republic and this type of business allowed me to move with my dream as a business owner. I have my Bachelors of Arts in Industrial Engineering Service and wanted to use my experience in customer service in logistics to open the business. I also have a Masters in Business Administration,” said Karla.
Karla says she was indecisive when starting the business and considered the opportunities and obstacles. “With a store you have to hire people immediately, and that is not always the best choice” said Karla.
Mail and Office focuses on offering services that everyone can use and enjoy. “Our customer service experience is key. It is the best choice because our customers keep coming back. We strive to be ourselves and share our knowledge with customers. We guide our customers and seek to understand their needs,” said Karla.
Karla also focuses on the time she has for her family by opening this shop. She starts her day knowing that afterwards she can spend rewarding time with her husband, Clifton White, who is a police officer for the City of Newnan. Clifton also assists Karla with sales management. “Whenever he is off duty, he is here helping,” said Karla. “With two decades of service to the Newnan community, this type of business helps me collaborate with local businesses around our community”, says Clifton.
Clifton also tells us, “Meeting my wife has opened my eyes to different aspects surrounding life, I was a tad bit skeptical with seeing the bad in the world, once I found out the true concept of this business I was truly committed. We both have an entrepreneurial spirit.”
Clifton and Karla are a husband and wife team, they want to use Mail & Office to bring out their love in helping people. Clifton says, “We both want to grow the brand and this is something we can absolutely move to different areas, the level of customer service provided will follow.”
Finally, Karla encourages everyone to be optimistic, be positive, and be creative.
Visit Mail and Office at 1065 Sullivan Road, Suite B, Newnan, Georgia or contact them today at [email protected] or call (770) 683-2130.