In a statement released March 15 by Chick-fil-A the company shared the following message on their website:
Our highest priority continues to be the health and well-being of everyone who comes into our restaurants. As we navigate the evolving impact of coronavirus on our communities, we are temporarily closing our dining room seating to help limit person-to-person contact. Some of our restaurants may only offer service through our drive-thrus, while others may be able to offer takeout, delivery or mobile order options. Thanks for your patience. We know these are challenging times, but we’ll continue to do our best to serve you.
On March 13 the company announced the following changes in restaurant operations.
Thank you for your patience as we navigate through the unchartered territories of COVID-19. While our Restaurants remain open to provide a nourishing meal and a caring environment during this unprecedented time, we are committed to ensuring the health and well-being of our Operators, Team Members and Guests. We also take seriously the role in supporting the CDC, state and local health officials and government leaders as they work to contain the virus.
Starting today and as the situation evolves, we will be initiating additional operational changes in Restaurants across the country. We understand this may impact your dining experience and wanted to share some of the changes you may see or experience in your local restaurant:
- Closure of playgrounds to focus heightened sanitation efforts in other areas of the Restaurant.
- Meals served in carry-out packaging. Guests are still welcome to dine-in with us.
- Drive-Thru Guests will no longer be offered a printed menu.
- Beverage refill service may change.
As COVID-19 continues to impact Restaurants and communities at varying levels, Restaurants may implement additional changes such as reducing operating hours, operating Drive-Thru/Curbside/Delivery only or offering a limited menu.
Our thoughts and prayers go out to those who have been impacted by COVID-19. As always, it is our pleasure to serve you.
Click here to visit Chick-fil-A’s coronavirus page.